Fluvi is an analytics and inventory management software for Amazon FBA Sellers. Once a user signs up and connects their Amazon Seller Central account, Fluvi will fetch and display all key business data, visualized in an efficient and comprehensible manner. Choose what data to display in order to stay on top of KPIs, spot any irregularities, or negative trends. Fluvi is a feature-rich app that provides tracking of general business performance, orders, inventory, and also offers various AI features. One of them is a semi-automatic customer support email responder, Assistant. Fluvi also forecasts inventory demand, plans new purchase orders, keeps track of shipments, and allows for automated product review requests, among other features.

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All Fluvi features and trackable data:

Sales

• Revenue
• Costs
• Profit
• Ads
• Orders
• Units
• Conversion rate
• Amazon Seller fees
• Refunds
• COGs
• Storage
• Profit Margin
• ROI
   

Inventory

• Sales velocity
• Available units
• Inbound (receiving, working, shipped)
• Reserved (receiving, working, shipped)
• Unfulfillable
• External storage
• Production
   

Forecast

• Reorder from manufacturer
• Restock FBA inventory from external warehouse
• Amazon unit shipping recommendations
   

Advertising

• Sponsored products
• Sponsored display
• Sponsored brand
• Sponsored video
• TACOS
• Ad revenue
• Ad spend
• Sponsored display
• Sponsored product
• ACOS
• Discounts
• Units sold through ads
• Units sold total
   

Sales page

• All Amazon marketplaces are supported and Fluvi will display the data in local currency if a single marketplace is displayed or in the user's main currency, eg. USD, if several marketplaces are displayed.
• Sellers offering child variations of a product can choose to group the parent/children as one product or see each variation individually.
• The data boxes below the graph and the product table are fully customizable and allow the user to choose which data points should be displayed.
• Click on any product title to open its product window. Inside, there are 12 months of historical sales data as well as inventory overview, feedback request statistics, returns summary, and settings.
   

Orders page

• The 50 most recent orders placed in all or any specific Amazon marketplaces.
• Expand an order to see sales proceeds, costs, and Amazon fees.
   

Returns page

• Returns graph showing number of returns per day historically.
• Returns breakdown shows within how many days of purchase 50% of the returns occur as well as 80% of returns.
• Shows historical returns on an ASIN level.
• Return rate for both individual ASINs or account total.
   

Inventory page

• All FBA inventory including available units, inbound, reserved, unfulfillable, external storage, and production.
• Interactive graph showing a declining line representing inventory depletion. Follow the line to see expected inventory levels on any given day.
• Inventory forecast with reorder and restocking recommendations as well as Amazon's unit shipping recommendations.
• Shortcut to new Batch (purchase order) by selecting one or several ASINs in the table then using the bulk action button.
   

Warehouse page

• Add any number of external warehouses where the company's inventory is stored. Could be a west coast warehouse, east coast warehouse, US, Canadian, European, or an Asian warehouse.
• Add products to warehouses one by one or by feed file in Settings.
• See total unit count and total inventory value, as well as inbound and outbound units.
• Under Transfers, non-FBA shipments can be created and tracked, eg. from supplier to an external warehouse, or from one external warehouse to the next.
   

Supplier page

• A list of the company's suppliers and manufacturers. This data plugs into Batchrs and purchase orders.
• See all orders from a specific supplier by clicking on them.
• Add notes or upload files related to SOPs, invoices, purchase orders, certifications, documentation, etc.
   

Batches page

• See each created batch (purchase order). Find the products, quantity, price paid, creation date, supplier, and batch ID related to every batch.
• Set stages for each batch. Could be to track batch progression or set reminders like making down payments, submission of details or documents, etc.
• Download purchase order form from the menu.
   

Shipments page

• Interactive timeline showing active shipments both to Fulfillment By Amazon's (FBA) warehouses and to external warehouses.
• Each shipment contains information such as product list, unit count, FBA ID, shipment name, status, origin, and destination.
• The shipment table below the timeline displays all historical shipments including how many units have been shipped and how many have been received.
   

Advertising page

• Breaks down ad revenue and ad spend in various categories; sponsored products, sponsored display, sponsored brand, and sponsored video.
• Tracks units sold through ads, discounts given, and TACOS.
• Table furtuer tracks ad revenue, ad spend, sponsored display, sponsored product, ACOS, discounts, units sold through ads, and units sold total.
   

Feedback page

• Fluvi will automatically request Amazon to send the standardized review and feedback request email to customers if the status of the product is Enabled.
• Amazon's official template will be sent, no modification is possible.
• Set when the review request email should be sent, and with how many days of delay after delivery. The request email will automatically be sent the same time of the day as the order was placed.
• No emails will be sent to customers who cancelled or returned their order, or received a refund on the order.
• Amazon Sellers are limited to maximum one request can be sent per customer. If another software than Fluvi has already sent a request to a customer, Fluvi's attempt to send an email will fail without being sent.
   

Copywriter page

• Input a small amount of product information and let Copywriter come up with keyword ideas and product titles.
• Optimize for conversion (short and on point) or traffic (keyword-dense).
• Automatically saves historically generated titles.
• One Fluvi credit consumed for each generated title.
   

Tasks page

• A ToDo-feature. Create cards with tasks and assign to anyone or to a specific team member.
• Move cards from "ToDo" to "In Progress" to "In Review", and finally "Done" to track the progression of tasks and routines.
• Possibility to set a deadline for each task.
   

Documentation page

• Create any kind of text document to be shared within the team.
• Write documents for SOPs, product information, company policies, etc, for the team to review and learn.
   

Assistant page

• Fluvi Assistant is a Chrome extension that plugs into the user's Chrome browser.
• Follow the Download Extension button to the Chrome Store page where Assistant can be added to the browser.
• After adding the extension and clicking on its icon, an active Fluvi user is required to log in to the extension.
• After successful login, an "AI Response" button will be overlayed in Seller Central on the customer's email, next to the Send button.
• When AI Response is clicked, Assistant will read the customer's email and generate an appropriate reply within seconds.
• Assistant can reply in any language and an English translation is shown.
• Help Assistant generate higher quality replies by adding Documents on the Assistant page (green +-button).
• Write product information or return policy and link to specific ASINs or all ASINs in order for Assistant to read these documents before generating replies.
   

Settings page

• Update company information, timezone, currency, and logo from here.
• Invite users to the account and change view permissions.
• See which Amazon marketplaces are integrated and activated with the Fluvi account.
• All billing information and subscription plan details as well as additional credit purchases.
• Adjust COGs and warehouse information through feed files.
  
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